As a part of our commitment to customer service, our Warranty Team is here to assist you with any troublesome equipment you may have purchased from us. We keep spare parts for most of the gear we sell, and where we don't, we'll do the leg work to get parts in for you. In order for us to assist you, we ask that you retain your invoice for proof of purchase. We may also request that you return a part to the warehouse as proof of the issue; however, clear photographs of the damaged part will suffice in most cases.
We've put together Product Care Guidelines for easy equipment maintenance to ensure you know how to best look after your GAF gear. Failure to properly take care of your equipment as outlined in this document may result in a voided warranty.
To lodge a warranty claim, please use our warranty claim form or call us at (02) 8319 4879.